This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers. 

mys’ Cookie Policy 

A cookie is a small file which asks permission to be placed on your computer. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our Website by tailoring it to the needs of users. We only use this information for statistical analysis purposes. 

Overall, cookies help us provide a beter website by enabling us to monitor which pages users find useful and which they don’t. A cookie does not give us access to a user’s computer or any information about them, other than the data they choose to share with us. 

The browsers of most computers, smartphones and other web-enabled devices are usually set up to accept cookies. If your browser preferences allow it, you can configure your browser to accept all cookies, reject all cookies or notify you when cookies are set. Each browser is different so please check the “Help” menu of your browser to learn about how to change your cookie preferences. 

However, please remember that cookies are often used to enable and improve certain functions on our website. [If you choose to switch certain cookies off, it will affect how our website works and you may not be able to access all or parts of our website.] You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. 

 You can find more information about the individual cookies that we use and the purposes for which we use them below: 

Cookie

Cookie Name

Purpose

Lifespan

Google Analytics

_ga

Used to distinguish users.

2 Years

Google Analytics

_gid

Used to distinguish users.

24 Hours

Google Analytics

__utma

Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

Google Analytics

__utmb 

Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. 

Google Analytics

__utmc

Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. 

Google Analytics

__utmz

Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. 

Google Analytics

SIDCC

Security cookie to protect users data from unauthorised access. 

Google Analytics

SID, SAPISID, APISID, SSID, HSID, NID, PREF

Google set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Google Maps users. 

Google Analytics 

1P_JAR 

These cookies are used to gather website statistics, and track conversion rates. 

New Relic 

JSESSIONID, TSNGUID, _mkto_trk 

New Relic is used to ensure that the service is working as expecting. Part of this relies on monitoring page load times for users and reporting when the service drops below a certain level. Individual users cannot be identified using NewRelic cookies. 

Session cookie that is deleted when the browser closes. 

New Relic 

__qca, __ar_v4

New Relic uses these cookies for Targeting/Advertising.

New Relic 

ajs_anonymous_id 

This helps us count how many people visit mys by tracking if you’ve visited before.

1 Year

New Relic 

ajs_group_id 

This currently doesn’t store anything.

1 Year

New Relic 

ajs_user_id 

This allows newrelic.com to collect data about your usage of mys.

1 Year

New Relic 

ajs_client_id 

It is used for retargeting. 

2 Years

New Relic 

intercom-id-cyym0u3i

Enables Intercom (www.intercom.com) to track user activities and any ongoing Intercom conversations. 

New Relic 

optimizelyEndUserId

Stores a visitor’s unique Optimizely identifier, for both Optimizely Classic and Optimizely X Web. It’s a combination of a timestamp and random number. No other information about you or your visitors is stored inside.

6 Months